Once those products are opened, we can no longer sell them at full price, so we have to make up for that.

It's a continual process for us. We're always evaluating the shopping trends. People just weren't going to that store anymore.

We still believe a single format would be less confusing and more efficient for retailers.

We encourage parents and students to find out what specifications the college requires (for a computer), so that we can make sure they walk out of the store with exactly what they need for four years of college.

We do not discuss security issues at our stores.

I think it's a great thing to keep kids busy and from out running the streets.

Returned products are costly to retailers. When customers return the products listed above, those items typically must be inspected or serviced, and then must be re-sold at a substantial discount.

We've seen a lot of interest -- and a lot of questions -- from parents and students looking for either a laptop or desktop depending on their needs. And related accessories are doing well, like blank CDs and flash memory drives.

We are seeing a lot of interest in the accessories.